Technology should make your organization easier to understand and easier to run.

Software alone doesn’t solve organizational problems. Its value depends on the information it contains, the processes it supports, the systems it connects to, and the people responsible for using it.

We help organizations build technology and data environments that support the work instead of creating more of it, so your people have the information they need to move the organization toward its next horizon.

Where it shows up

When the system becomes another obstacle.

Technology problems often appear as unreliable reports, duplicate work, frustrated users, conflicting information, or teams maintaining shadow spreadsheets because the official system can’t support what they need.

Common signs:

  • Teams don’t trust the data.
  • Different systems contain conflicting information.
  • Reporting requires significant manual work.
  • Employees enter the same information in multiple places.
  • Important processes live outside the system.
  • No one clearly owns system administration or data quality.
  • A migration is approaching without an enterprise plan.
  • Leadership can’t obtain a reliable organization-wide view.

Recognize these? Trace them back to where they start

Our point of view

Buying the CRM was the easy part.

Organizations often invest in sophisticated platforms and then discover that the expected transformation never arrives. The problem isn’t always the software.

The return on technology comes from defining the workflows, cleaning and governing the data, training users, building useful reports, assigning accountability, integrating the system into daily work, and continuously improving it.

The value isn’t in owning the technology. It’s in changing how the organization works.

01Technology strategy

Choose and design technology around the organization.

  • Technology assessments and systems inventories
  • Enterprise technology roadmaps
  • Software evaluation and selection
  • CRM, ERP, and business-system strategy
  • Integration and automation planning
  • Requirements gathering
  • Data governance
  • Vendor and contract evaluation
  • Fractional CIO or CTO leadership

02Implementation

Move from selection to successful adoption.

  • CRM and database implementation
  • Data migration and mapping
  • Solution configuration
  • Custom software development
  • Workflow automation
  • Systems integration
  • Report and dashboard development
  • User acceptance testing
  • Training and adoption
  • Legacy-system retirement

03Data management

Create information people can trust.

  • Data audits and hygiene
  • Deduplication and standardization
  • Import and migration preparation
  • Documentation and data dictionaries
  • Quality-control processes
  • Ongoing database administration
  • Enterprise reporting
  • Master-data and source-of-truth design
  • Iterative process improvement

Platforms we know

Experience across the systems organizations rely on.

CRM & fundraising
Salesforce · Raiser’s Edge · Bloomerang · Neon CRM · Virtuous · GoHighLevel · Copper CRM
Finance & accounting
QuickBooks · Xero
Project management
Monday.com · Asana

And many others. When an off-the-shelf system isn’t the right fit, we design and build custom solutions around how your organization actually works.See a custom software story

The outcome

Reliable information. Connected systems. Better decisions.

The organization spends less time finding, correcting, and re-entering information. Employees can use the systems they have. Leadership can see what’s happening. Technology becomes part of the infrastructure supporting the mission rather than another obstacle to work around.

What clients say

  • Kara and her team cut through the clutter and noise to clean up our donor data and created a plan that has allowed us to scale up our fundraising operations, and prepare for a successful Capital Campaign using data we can now trust and verify. Our Development and Finance Departments are in sync, and operating better than ever.

    Bill McDermottCampaign Director, Project Angel Food

Client stories

See it in practice

All client stories
  • Nonprofit

    From competing numbers to a shared Optimal Horizon

    A new executive director inherited finances no one could reconcile, despite several outside consultants. The problem wasn’t anyone’s competence: no one owned the whole system. An assessment and an Optimal Horizon Workshop gave staff, consultants and the board one map and one plan, and the organization went on to its strongest revenue year.

  • Nonprofit

    More than a database problem

    After a troubled move to a new donor database, development and finance couldn’t agree on the numbers. A Data Up assessment showed the database was only the visible part of the problem. Shared gift-processing rules, a monthly reconciliation and a written operations manual restored trust in the data, and between the teams.

Make your technology work for the organization.

Tell us what your users, systems, and reports are doing today, and what you need them to make possible tomorrow.

Discuss Your Systems